Cookie Policy

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

How this Website uses Trackers

This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Technical Trackers

Storage duration:

  • LCSESSID: duration of the session
  • sp: duration of the session
  • _sp_ses.95f7: duration of the session
  • _sp_id.95f7: duration of the session
  • SERVERID: duration of the session
  • ar_debug: duration of the session
  • ivbsTestCD: 24 hours
  • smg: duration of the session
  • ictf_master: duration of the session
  • ictf_il2086: duration of the session
  • _gat_gtag_UA_1598936_9: 1 minute

Necessary

Functionality

Experience

Measurement

Marketing

How to manage preferences on this Website

Users can set or update their preferences via the relevant privacy choices panel available on this Website.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to: See what Cookies or other similar technologies have been set on the device; Block Cookies or similar technologies; Clear Cookies or similar technologies from the browser. The browser settings, however, do not allow granular control of consent by category. Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer Microsoft Edge Brave Opera Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Owner and Data Controller

Trionic Sverige AB, Märstagatan 8, SE-753 23 UPPSALA

Owner contact email: [email protected]

Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.

Definitions and legal references

Personal Data (or Data)

Usage Data

User

Data Subject

Data Processor (or Data Supervisor)

Data Controller (or Owner)

This Website (or this Application)

Service

European Union (or EU)

Cookie

Tracker

Legal information

This privacy statement has been prepared based on provisions of multiple legislations.

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Latest update: Jan 9 2025

Our cookie policy may change in the future.

Product Reviews    

  • The veloped sport will be life changing for me!…

    The customer service team at Trionic are very helpful and quick to respond.
    I have MS and over the last year my mobility has declined massively and I was struggling to walk just 100 metres! I particularly missed country walks with my husband and the…

  • New Lease of Life…

    My Trionic 14 walker has been a revelation in terms of mobility. I has enabled me to get out and about and is easily transportable in the car. From being able to cover a few hundred yards (slowly) I am now regularly walking around the park and thorou…

  • Absolutely amazing service to the needs of the mobility challenged!…

    To me, the most amazing thing about the Trionic company is that the inventor of Trionic products (the Veloped and the Walker), Stefan Kindberg, is so available to serve the customers for these remarkable devices. He personally sees to it that they ar…

  • Ergon GP1 BioCork grips…

    Very satisfied with the product, even though I already own several Ergotec products.…

  • Very satisfied…

    Very satisfied, more than satisfied. Satisfied with the product and very satisfied with the treatment from the seller. Delivery was fast and good.
    Summing up is VERY VERY SATISFIED CUSTOMER…

  • Great experience all the way around!…

    I've taken my trek miles on the desert and it'll go anywhere. The training is bringing me to the point where I can walk without it. Even when I had flats from goathead thorns--the bane of all OTR cyclists--they were easily fixed at a bike store. Trio…

  • He said “ It’s Freedom”…

    From Erics son:
    Eric 92 years young made it on foot to the bottom of the garden!.
    This is a serious bit of kit !
    He also walked to the village shop !
    He said “ It’s Freedom”…

  • Don't think about it, get it.…

    I have used the Tour now for a couple of weeks. Am absolutely amazed at the difference it makes to walking. Have been using a standard 4-wheel walker and walking was very limited. After about a hundred yards or so the pain in my back was such that I …

  • Genial…

    I am completely satisfied with my Veloped. From the first day it felt familiar and increased my ability to move.

    I couldn't help but test the Veloped in the most difficult terrain conditions. A very steep narrow forest path with deeply washed-out…

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