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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!
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This review is totally voluntary!
I am 75 years old and I suffer from osteoarthritis, diabetes, and a heart issue. About six months ago, my wife and I decided to purchase a rollator from a well-known UK company. It was large and sturdy in design and I started using it and yes, it did help my mobility. But it was poorly made and after a few weeks, it was clear that the design could be improved. It was uncomfortable, it rattled and unless the surface was smooth and flat it was really hard work.
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After some research, my wife discovered the Veloped range. We were drawn to the solid appearance, the large wheels, and video demonstrations of it being used in difficult terrain. She contacted Trionics via the website and found communication in English was straightforward and helpful. So we ordered a Veloped Sport 14er size M, with some extras including spare wheels and a pump. It arrived after about 10 days. Considering Trionic stated dispatch would be 3-5 days and UPS had to bring it from Sweden, the delivery was excellent and timely. The package was complete and as an added touch the pump and cane holder had been already fitted by Trionic.
Impressive.
I have been using it for three months now. Without exaggeration, it has changed my life. It is so comfortable. The large wheels and pneumatic tyres are silent and stable. The front wheel assembly is brilliant in that it easily overcomes kerbstones and bumps just as described. The braking system is super efficient and does take some getting used to, however. The grip handle height is easily adjustable and although I have yet to adjust the grips I do not see any problem. The seat is stronger than it looks, and the fact that it slides forward when I am walking to give me legroom is a brilliant yet simple design embellishment.
I do have a couple of minor issues. When the pump is stowed, it sometimes slides down the frame and catches my ankle. I could leave it indoors but that will be the day I need it! Sometimes the handlebar adjustment becomes slightly loose, causing the grip on that side to lower slightly which can be a nuisance when leaning on the handle or on rough terrain. It is easy to tighten but I would suggest that the tightening tool is kept in the basket pouch. The waterproof cover is excellent, of sound construction, but I find it awkward and fiddly to fit outside in the rain. Perhaps if I were younger and fitter…
I have tested the Veloped on different terrain and it makes short work of everything I have tried. Gravel pathways, which are supposed to be “wheelchair friendly* (Veloped is not a wheelchair of course), are not a problem with such large wheels. Smooth and rough grass and fields are fun to walk through. I have yet to try cobbles but I know where I can find some to test. Shingle pathways and soft sand are no obstacles. I have walked in the woods and the riverbank – photos of the terrain are attached! So, I go out for my daily walk with my camera equipment in the basket to the local quayside, sit on my Veloped, and take pictures of the fishing boats.
The Veloped is considered by some to be expensive. It is not cheap but it meets the test of quality. UK taxpayers with disabilities (including me) can claim VAT relief, which is substantial. I have been stopped by people in the street and in the woods who are impressed and, I think, a bit jealous! But to conclude, it is a life changer and I highly recommend it.
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This walker is a real help. Especially when both front wheels run together, I feel well guided while walking straight, and this is important because I am having balance problems and without it, I would easily stumble. Near where I live there are bumpy forest paths with pine roots or gravel, the Veloped goes straight forward and I can safely hold onto it. If I have to go through tight passages, I can easily lift one of the front wheels, so also tight corners are not a problem.
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I will send a photo when the weather will be better...
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My Veloped Sport has allowed me to enjoy walking again! I'm 59yrs. old and have cerebral palsy. I was having a hard time walking without some sort of mobility aid. Typical walkers limited where I could go walking. My Veloped Sport can go almost anywhere! Thank you so much!! Your all-terrain Veloped has given me back my freedom.
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For a long time, I have not been able to take part in the hikes through our city forest with my beloved Nordic Walking group. I am too insecure even with 2 sticks (artificial knee joint, severe osteoarthritis on the other knee, polyneuropathy! - I am 77 years old).
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Now I have the Veloped-Tour with 14er tyres!
(So far, I do not get the whole 1,5-hour tour - but I am slowly getting closer).
It is a revelation - even with the greatest expectation, I could not have imagined it to be so well off-road and safe.
Paths full of roots both uphill and downhill are not a problem. I walk safely, upright and with a view of my surroundings, sometimes chatting with fellow travellers.
I am free again! (a very happy feeling).
Actually, my review would end here
- But I still list the "important" things for me:
• Weight - without wheels no problem, I can easily get it into the car by myself (my trunk is higher, ancient SUV!)
• Wheels - easy to remove and attach with almost just one movement
• Folding mechanism - easy to use - simple to store, fits in lifts, cars, buses, and trains
• Seat - comfortable, good even for longer breaks (with backrest easy to put up)
• Handle height - quickly adjustable with one movement (higher position is better when going downhill)
• Off-road/city mode can be adjusted quickly and easily - works great
• Basket - holds everything important (including medium-sized purchases – and with my Veloped I could even transport very heavy things, up to 150 kg).
"I love my rhino (after rhinoceros): head (wheel) down and run full power!"
And finally:
• Very, very friendly consultancy in German; by phone with Stefan Kindberg
• Delivery: Ordered Tuesday afternoon, arrived Friday noon
Do I need to mention that I will of course order future items again from TRIONIC without thinking twice?
Gisela Kühn
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I am still practising. It works quite well on both paved and unpaved paths. I'm happy to have it, because it is safe.
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This thing is everything you advertise it to be. I haven’t had a stroll in the woods in over four years, my favorite place. This thing has done more for my depression and peace of mind than it has done for increased mobility. It is so sturdy it gives you the confidence to keep on rolling! Thank you so much for developing something that really works, I couldn’t go out and walk much even on the road because my rickety rollator did feel very secure, now I can. I wish insurance companies would help because it is quite pricey, especially if you're just reading about it and don’t know if it will work or not. But it is well worth the price. It is big and bulking but that's the part that makes feel solid. I have a hitch installed on my car for a small carrier for ease of loading and unloading giving even more independence. Thanks again!
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Ten times the price of a bog-standard walker but, provided of course that you can afford it, well worth it! My 84 year-old wife found the small wheels of her old walker made for a very bumpy experience, which added to the problems she had with her hands and wrists. The Trionic is a delight for her by contrast, and she is keen to use it as often as possible.
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I would always choose it again...
Dear Ladies and Gentlemen, I was made aware of your product (Veloped) by a friend.
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I am 75 years old. I have Parkinson's disease and have been dependent on a rollator for several years… These rollators did not last long, so I was always looking for something new.
I quickly found the right Veloped for me and was surprised how quickly the delivery was... The assembly was easy, and everything was done after a good quarter of an hour. I immediately did a lap with my Labrador Merle and was thrilled. Since then, we are both out and about 4 times a day. In wind and weather!
I am happy and glad that I own a Veloped Sport with big tires. I would always choose it again...
Hermann Koob, Coesfeld
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Purchased this for my 88 year old mother. It works perfectly in our rural area. She can now navigate gravel roads with the large tires (the small plastic wheels on her old walker kept getting stuck). It looks good too! She enjoys the positive comments about her walker.
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The quality of the walker is amazing. It's on par with a high-end mountain bike. It's well worth the price if you are planning on using it outside on rougher terrain.
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More life quality again thanks to Trionic-Veloped
I am absolutely thrilled with the Veloped that was delivered last Monday on time. The meticulous packaging (very sturdy cardboard) made me already curious. Thanks to the detailed and richly illustrated assembly instructions even at the age of 83 I was able to assemble the Veloped within a short time without outside help.
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I have now walked with it several times over uneven terrain (rough gravel roads, forest paths, forest trails - over roots, cracks, etc.). It is really all-terrain, and thanks to the large wheels it can easily overcome small ditches that lead through the path. Curbs are for the Veloped no problem. You no longer need to pay attention to the lowering edges of sidewalks, as it happens with other rollators.
The Veloped can be folded up without much effort, the wheels can be removed with one click, everything can be stowed away easily.
In short: Thanks to the sophisticated technology, the Trionic-Veloped is easy to use, especially for elderly people, and brings back quality of life.
Paul Helmut, Hundhausen