The Trionic climbing wheel fell off and I can't get it to hold on anymore. What do I do now?

To address the issue of the climbing wheel falling off, you can try adjusting the length of the axle on the wheel suspension. First, locate the adjustment mechanism on the wheel suspension system. Depending on the Trionic Walker model, this may involve turning a knob or using a tool to adjust the axle length. Begin by loosening the adjustment screw on the axle to make it longer, adjust the length of the axle to ensure it attach to the frame properly. Ensure that the wheel is firmly attached and rotates freely. If the problem persists or if you are uncertain about the adjustment process, refer to the user manual for specific instructions or contact Trionic's customer support for assistance.

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Product Reviews    

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • Great product…

    Bought this after I had a bad fall and lost my confidence. With this Walker, I feel safe and secure from losing my balance. I am 5 ft tall, so the 12er size S is ideal for me. Best decision I ever made, was to purchase this. The seat is great if you …

  • I'm absolutely delighted with my Walker.…

    The design is perfect, I think, most importantly because it allows me to walk in an upright posture, thus easing lower back & shoulder pain. Its very sturdy construction has helped my balance a lot, & I feel much more secure when out walking, & able …

  • I am so pleased with my Veloped Trek 14…

    I am so happy that a product like this is around. It helps me walk upright, it helps me keep my balance, and I can sit and rest anytime. It is lightweight, can be folded, and is easy to transport in a small car. I have good experience in restaurants …

  • Getting back into the garden…

    The Veloped Trek has allowed me to get back into the garden, see the plants, even prune an overgrown bush, hang out washing (exciting) and just experience my large backyard again.

    MS limits me in many ways, so the ability to safely walk on grass …

  • It is easy to use and fun.…

    I am simply thrilled with the kind person who assisted me and the Veloped, which is brilliant. My dog is happy that we can also go downhill from paved roads again. I’m going to talk about it a lot because finally there is a help that looks great and …

  • The Out Door Champion.…

    I have tried locally available walkers and found them ok on flat, level and smooth surfaces any cracks or bumps they, like super market trollies in the car parks, go their own way.
    I went to the internet and googled "All Terrain Walkers" and up came…

  • We are very !!! satisfied with the Veloped.…

    My 94-year-old mother walks 4 to 6 km a day with it in her beloved forest, it is easy to drive / steer, bumps are mastered without any problems, my mother is grateful, no longer feels as ‘shaken’ as with the old ordinary outdoor rollator.

    Suggesti…

  • Had my Veloped Trek for about 6 years…

    Had my Veloped Trek for about 6 years, so impressed with the quality and durability.

    Best customer & after sales service I've seen.

    Highly recommend this business.…

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