What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Surprising good…

    This holder was ordered at the same time I ordered the Veloped and came already attached to the frame. I haven't actually used it for its intended purpose of housing a walking stick but found it has a double purpose and currently holds my dogs retrac…

    Veloped Cane Holder
    by Amanda Dzimitrowicz
  • I have just taken delivery of the Walker & Veloped…

    Amazing machines, both of them, and I have no doubt whatsoever that they will make a big difference to me.

    The quality of the construction is really excellent, and that was apparent the moment I opened the boxes. Beautifully made, these two machi…

  • Trionic Walker 12er…

    My 87 year old mother is thrilled with her new walker. Instead of rattling along uneven footpaths and struggling up and down kerbs she now glides effortlessly over all the bumps and up high kerbs. Nothing like this wonderful walker is available in Ir…

  • Veloped Tour…

    I love this product as it enables me to walk outside with my dog & visit gardens & properties near my home. Delivery was quick, service excellent.

    I have had a previous Veloped for 7 years, following knee replacements, but it was stolen from my fr…

  • Perfect…

    I bought this rollator for my mother. She is very happy with it and it gives her the confidence she needs. She can walk on her own whenever she wants without the fear of falling. The Veloped is perfect for country paths and roads. It looks elegant a…

  • Wow, exactly what was expected.…

    Excellent service, communication skills of Stefan are brilliant.

    Couldn't ask for or expect better delivery, quality, packaging etc, etc.

    A five-star piece of equipment and five stars for communication and service.

    Thank you for giving our s…

  • The latest 5 star walker…

    The Trionic 12er is a very stylish and sturdy successor for my husband's previous walker. It looks weightier in design than previous models but is in fact unbelievably light in handling.

    Its pneumatic tyres provide a very smooth walk and allow ea…

  • Mrs Anne Ross…

    I have found freedom with this wonderful Veloped walker. No longer trapped inside I can walk the uneven country lanes. So very grateful to your design team.…

  • Simply the best ……

    Supper fast delivery customer service supper fast email service came well packaged

    Comfortable ride easy over rough terrain works really well yes it’s a lot of money however it’s built to last and it will last as the quality is out of this world

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