What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Finally, no more pain in my hands…

    Since I have this rollator, I could cry with happiness. I walked around with the wrong one for three years and ruined my right hand.

    The walker arrived and UPS even helped me with the box. I opened the box without any problems, overturned it and s…

  • Angus…

    Fantastic…

  • Vivien…

    The Veloped Trek has enabled me to visit the beach regularly- something I hadn’t been able to do for a long time. I have also been to an outdoor festival and was able to travel around the fields to see the stalls and the bands in the music tents. T…

    Veloped Trek 12er M navy/black/yellow
    by Vivien Morgan-Larcher
  • BRILLIANT MACHINE AND EXCELLENT SERVICE…

    I emailed Stefan in Sweden to ask various questions about the Veloped. He phoned me back and he couldn't have been more helpful. He was able to match the price of a UK supplier, who offered the Veloped VAT free for people with a registered disability…

  • Excellent walker…

    Lovely walker, beautifully made. Wonderful for going up and down kerbs. Try to persevere with it but need an armrest walker to take some of the weight off my legs due to MS. I was advised you didn't do these but wanted a walker I could use on roug…

  • Increased quality of life…

    Bought a Veloped for my wife who suffered from a joint problem. She is very extremely satisfied. However, I have to buy one for myself too. I'm having trouble keeping up with her on our walks.…

  • Fantastic…

    I am very pleased with this product. Walking on uneven surfaces is much easier.…

  • I’ve worked in the care industry till……

    I’ve worked in the care industry till my retirement and have always been wary of walkers as they often look so unstable. All that changes when I spotted a Veloped in a magazine and started my research. I purchased my Veloped and have nothing but joy …

  • Walker 12er…

    Excellent design and build. Very easy to adapt handgrips angles and height for maximum comfort and tailored "fit".
    Handles superbly, especially over uneven surfaces. The seat is comfortable to sit on and slides horizontally along the frame so that…

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