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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trekking Again!…

    Bought the Veloped Trek. I have Charcot Marie Tooth Disease and have had increasing difficulty walking even with two hiking poles. Last week I was able to hike in the Beartooth Mountains and Yellowstone National Park for the first time in many years.…

  • The Veloped is the best walking aid you could have…

    It was a lucky shot that I found the Veloped online, I fell for it immediately. The Veloped gives the best support you could imagine, it is much better than both walking canes and crutches, you can relax when you’re walking, it rolls very easily and …

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • The Veloped is the best thing I...…

    Veloped is the best thing that could have picked me up! It's quality of life! I can go away with it as usual, at my pace over hill and valley, as I am used to with my dogs. Thanks to the stability and security I have gained, I am relaxed on the walk,…

  • Schwalbe tube 14”…

    Goods received and installed in the shortest possible time. Everything is perfect again.…

    Schwalbe Tube 14 inch
    by Josef Koller
  • Simply AMAZING…

    I ordered it last weekend, and the Veloped arrived on Wednesday. It's very easy to assemble. And most importantly, it's a joy to ride over rough terrain. My husband and I immediately chose a challenging route: cobblestones, grass, fields, roots. No p…

  • Peter Hedley. U K greatest fan.…

    I have been a fan of Trionic Veloped for several years. I played too much football and squash as a young man and now have replacement knees and a right hip. The Veloped has given me great mobility by helping me take more of my body weight on my upper…

  • Rollator Walker 12er…

    I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go …

  • Thanks…

    Thanks to my Veloped Sport with rain protection I can go for a walk with my husband and dog through forests and meadows again, and even go to the beach on vacation.…

    Veloped Rain Cover
    by Brigitte Warwel

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