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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • A liberation!…

    My Trionic has liberated me. A walk with the dog has become a pleasure again. I easily and smoothly can walk on woodland trails, even soft beach dune sands, and a trek in the hills along pebbly paths is possible too! But it's convenient and cool to w…

  • The Veloped Has Changed My Life - Yippee!…

    My bicycle accident, four years ago, left me with such poor balance, that I struggled to walk with a stick. In fact, I found myself very reluctant to walk even short distances. There is the standard red rollator, something many elderly people have, b…

  • A marvellous benefit!…

    My Trionic walker has been a marvellous benefit to me and given me the confidence to go out and about more. I shall be 88 next month.…

  • A great product.…

    I am 93 and was always a lively walker until a problem with my legs occurred a few years ago. That resulted in my walking with a stick - not very satisfactory. Rollators are not so common in the UK, and when my Swedish relative suggested one, I r…

  • Veloped bag…

    I bought a bag to be able to take my beloved on aero planes. The bag is big and I will need help but it is good quality and will mean I can take my Veloped abroad. Customer service was very efficient.…

    Veloped Transport Bag
    by Janet Wilde
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    Simple and effective. I always carry a walking stick.…

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  • New grips…

    The new grips fit & work perfectly. I found they were easy to install but I do have some mechanical skills.

    I have owned my 12er for about six years and have completed 5 Marathons (26.2 mi) with it. I estimate I have walked nearly 3,500 miles with…

  • Perfect aid for rehab…

    First impression: very sturdy private jet construction handsomely finished. Frame does not wiggle and feels very rigid. My only questionmark is that the wheels are not made of metal but kinda plastic. The hub caps loosen easily, need some superglue. …

  • It is easy to use and fun.…

    I am simply thrilled with the kind person who assisted me and the Veloped, which is brilliant. My dog is happy that we can also go downhill from paved roads again. I’m going to talk about it a lot because finally there is a help that looks great and …

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