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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • Makes mum active…

    We bought the Tour 12er for our 92-year-old mother so that she can continue to walk her beloved forest paths after a triple pelvic fracture, which has permanently limited her mobility. After initial protests (I don't need a rollator, I'm not that fra…

  • Regained Freedom…

    Very strong workmanship. Easy removal of the wheels for transport in the car. The basket is practical for jacket, dog leash etc. The height adjustment of the handles is very easy. The curved handrail is very useful for going uphill. Tested over roots…

  • The veloped sport will be life changing for me!…

    The customer service team at Trionic are very helpful and quick to respond.
    I have MS and over the last year my mobility has declined massively and I was struggling to walk just 100 metres! I particularly missed country walks with my husband and the…

  • Veloped Sport…

    I have had my Veloped Sport for four months. I don't use it in normal daily life because I force myself to walk around hands-free. Due to many operations, it is difficult for me to keep my upper body upright. It is tiring and requires an extreme amou…

    Veloped Sport 14er M navy/red/white
    by Hanne-Lore Arzt-Dreyer
  • A well-designed device…

    I can handle the rollator very well.

    Suggestion for improvement:
    A cover with a zipper for the basket so that the items taken along and after shopping, for example, are not visible.
    And for the locking screws, an Allen key would be more practica…

  • Based on excellent experiences with the Veloped and the Walker…

    Based on my excellent experience with the Veloped, I also bought the Walker for my mother to use in the city. So far, my mother is completely satisfied with both mobility aids. Both walkers are robust, well-designed and make a very good impression.

  • Perfect…

    The bottle holder is perfect!…

    Veloped Bottle Holder
    by Klaus Knoke
  • Heinrich Heiß, 72 years old…

    I think my Veloped is excellent. I walk my dog for an hour every day, which used to cause me a lot of back pain after 20 minutes. Now I can walk without pain. I've also hiked 10 kilometres several times (with my dog). My Veloped is a real eye-catcher…

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