Hello! How can we help you?

Are Veloped/Rollators paid for or subsidized by my health insurance?

All our Velopeds and Walkers are fully tested and approved according to the European standard for rollators (ISO-11199) (max user weight 150 kg), and they are all registered as Class 1 medical devices. The Velopeds and Walkers are registered and accepted as rollators within the EU.

Health insurance companies in different countries work quite differently, and some health insurance companies do not follow free trade laws within the EU. Some health insurance companies require an aid number for the rollator, but since we do not have a sales partner in your country, we cannot get an aid number. Other health insurance companies only grant a subsidy for a rollator that is delivered by a medical supply store with which the health insurance company has a contract.

Please contact your health insurance company to ask. If your health insurance provider requires a cost estimate, we will be happy to provide one. If the medical supply store recommended by your health insurance company contacts us, we will offer the medical supply store our dealer price list.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trionic Veloped Trek…

    I rate the rollator 5 of 5 stars. I am very satisfied and can only recommend it, which I have already done.

    Sincerely yours

    Paul Ihmels…

  • Great product…

    This is my 2nd Trionic rollator. Bought my 1st in 7/2018, a 12er. Decided I needed to stand taller, as I’m 6’3”, and the larger wheels of the 14er makes it a bit taller, plus they take the outdoor bumps and obstacles a little bit better than the 12 …

  • secure…

    I've now completed a longer journey with my Veloped and had the opportunity to test it thoroughly. We spent 14 days at the Baltic Sea. Walks on the beach and on varying pavement were no problem. Transporting it by bus was also straightforward. I don'…

  • Excellent quality…

    Walker has proved an excellent investment allowing my wife more freedom and confidence walking outside.
    Sturdy construction although a little heavier than most competitors.…

  • Worth Every Penny - Best "Walker" on the Market…

    I had been looking for a walker with larger, rubber tube tires forever it seemed. The small, hard, plastic tires on all walkers are only good for very short distances on even surfaces. Then I saw this product and I chatted and spoke to the company …

  • A rollator for life…

    A rollator for life. I found it for my daughter. It's called Walker 14 and it's impressive, big tires, not wheels!
    The one that circumnavigates all cliffs, came to my mind immediately.
    But it also has room for all that solidity and precise tinkerin…

  • I love my Veloped because I go out a lot with my dogs…

    I love my veloped because I go out a lot with my dogs, they can sit in it, the two are older and sometimes they don't want to walk anymore, then they can sit in it, I attached a basket with tension straps to the seat, the second dog can sit in it and…

  • My husband is completely satisfied and can highly recommend the Waker 12…

    We do a lot of walking in the woods on uneven ground. We have to remove the rear wheels because our boot is small. This is very quick to do. Thanks to all the developers of the Walker.…

  • Just fantastic!…

    I am 50 years old, my spine and joints are barely able to bear weight due to rheumatic and orthopaedic health disorders. In 2022 I also had a stroke with hemiplegia, which has improved somewhat, but I still have very serious limitations. (I am severe…

Subscribe to our newsletter!

"> ?>