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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Amazing !!!…

    This thing is everything you advertise it to be. I haven’t had a stroll in the woods in over four years, my favorite place. This thing has done more for my depression and peace of mind than it has done for increased mobility. It is so sturdy it gives…

  • I am currently mostly housebound due to……

    I am currently mostly housebound due to recovering from broken ankle and ribs! Also the recent weather has not helped as it has been wet and at times icy!

    I have made about six or seven short walks from the house to local to our local roadway, wea…

  • Great product, great service.…

    As always with Trionic, I had great response to an inquiry about a replacement part for my Trionic rollator. I got a prompt response to my inquiry, quick identification of the part needed and immediate delivery. Great company, great products.…

  • Practical…

    Especially during hot summer months…

    Veloped Bottle Holder
    by Christiane Frees-Tillil
  • A well thought through and super processed construction!…

    A well thought through and super processed construction! There is no comparison to conventional walkers, it is like an expedition vehicle for the elderly young at heart. Price consistent with the best workmanship, I firmly recommend it as a loyal com…

  • Frömbling family, Winkeldorf (district of Rotenburg/Wümme) and Osnabrück…

    TOP product, highest satisfaction, 100% recommendable!
    This real all-terrain rollator gives back to our 98-year-old father the mobility he had 2 years ago, before his hip operation.
    Really all-terrain, no more worrying about pine cones or roots on …

    Veloped Tour 14er M black/reflex/red
    by Heinrich H. Frömbling
  • Excellent…

    This is the best walker I've had. Love that it doesn't "shimmy" when I walk. Also, the brakes hold so much better than the pressure style.…

    Rollator Walker 9er red/red/black
    by Michelle & Baumgart
  • George Averill…

    I would recommend the Veloped to anyone who wants to stay active in the outdoors. It is very well built and operates exactly as I expected.

    I suffer from ALS which has affected my back muscles. The Veloped allows me to walk upright with no pai…

  • Excellent product and very good pre……

    Excellent product and very good pre-sales support. My only issue is I wish the seat was a little wider or that I was a little narrower!…

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