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How do I buy a Trionic rollator in Italy: 4% VAT, ASL and tax deductions

In Italy there are several ways to reduce the cost of a rollator or obtain a contribution: the reduced 4% VAT rate, supply or contribution through the ASL, and the 19% IRPEF tax deduction. Here is how they work.

Reduced 4% VAT

Mobility aids necessary for walking qualify for 4% VAT instead of 22% for people with disabilities. To benefit, you need to present to the seller before the purchase:

  • a copy of the certificate of permanent functional disability, issued by the ASL or the integrated medical commission (for example a Law 104 assessment or equivalent certification);
  • the buyer's codice fiscale (tax code);
  • if the link between the impairment and the aid is not stated in the certificate, a medical prescription or certificate confirming that the rollator is necessary for walking.

Contact our customer service before ordering: we will check your documentation and apply the reduced VAT directly on the invoice. If you already have a hospital prescription, send us a copy (redacting any unnecessary sensitive data) and we will help you work out which documentation is needed in your case.

Supply or contribution through the ASL/USL

Italy's national health service provides the rollators listed in the Nomenclatore Tariffario free of charge. These are normally standard models, but under the «riconducibilità» principle you can choose a superior model such as a Trionic rollator: the ASL may cover the amount up to the tariff of the corresponding standard device, and you pay the price difference yourself. Here is how to proceed:

1. Obtain a medical prescription. See a specialist doctor within the national health service (for example a physiatrist or orthopaedist), who writes the prescription with the diagnosis, the Nomenclatore Tariffario code for the rollator and the therapeutic programme.

2. Request a quotation from us. On request we are happy to issue a detailed quotation – model, price, VAT and delivery costs – to attach to your application to the ASL. Contact our customer service and let us know which model you are interested in.

3. Submit your application to the ASL. Hand in the prescription and the quotation to the prosthetics office (ufficio protesica) of your local ASL for authorisation. Check in advance whether your region accepts quotations from non-contracted suppliers or only grants the contribution through accredited dealers: procedures vary considerably between regions.

4. After authorisation: delivery and inspection. Once the supply has been authorised, you receive the rollator. Within about 20 days of delivery you must return to the prescribing doctor for the collaudo, an inspection confirming that the device supplied matches the prescription. Note that for adults the ASL normally does not authorise a new supply until the minimum renewal period has passed.

Contracted orthopaedic dealers

Many Italian orthopaedic stores (sanitarie/ortopedie) have agreements with the regional health service. Through them it is sometimes possible to obtain the standard reimbursed model, or pay the difference to upgrade to a superior model.

19% IRPEF tax deduction

Expenses for mobility aids necessary for walking qualify for a 19% IRPEF deduction on the full amount, with no threshold, and this can be combined with the 4% VAT rate. If the purchase is made by a family member, the person with the disability must be a fiscal dependant. Keep the invoice.

Our practical advice: the simplest route

In most cases the simplest and fastest option is to buy directly from us with 4% VAT: send us your documentation, we apply the reduced rate on the invoice and ship the rollator straight to your home, with free delivery and free returns. That way you can try the rollator with complete peace of mind and, by keeping the invoice, you are still entitled to the 19% IRPEF deduction. The ASL route remains a valid alternative, but it takes longer and depends on your region's rules.

The information above is general in nature: legislation and procedures may vary. For your specific situation we recommend contacting your ASL, a CAF tax assistance centre or the Agenzia delle Entrate.

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Product Reviews    

  • A Well Earned Review…

    I am very proud of this Walker. It is a pleasure to use.…

  • There is nothing as good existing!…

    I received my Veloped on time in a very sturdy packaging and tried it out with my wife in Trier the following weekend.

    It is a wonderful device, the developers have come up with some great solutions that you won't find on any other walker (this is…

  • I've had the Veloped since November 2023...…

    I've had the Veloped Tour since November 2023. It's so great for me to be able to participate in life again. I've been undergoing immunotherapy for three years, which has weakened my muscles. But by walking with the Velped, I can compensate for a lot…

  • FREEDOM!…

    I searched the web and contacted Australian mobility aids companies trying to find an 'off road' rollator for my husband to use it around the house paddock on the farm. While he has a quad bike, ute and tractor for getting around, the farm, he'd had …

  • This sturdy and excellent walker…

    I have had a Trionic Walker 12 for some years and cannot recommend the product and the service from this company too strongly.
    I am unable to walk for more than a few yards as I have a chronic lung condition, but with this sturdy and excellent wal…

  • Excellent…

    This is the best walker I've had. Love that it doesn't "shimmy" when I walk. Also, the brakes hold so much better than the pressure style.…

  • Veloped Sport…

    I have had my Veloped Sport for four months. I don't use it in normal daily life because I force myself to walk around hands-free. Due to many operations, it is difficult for me to keep my upper body upright. It is tiring and requires an extreme amou…

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • The off-road rollator is brilliant…

    The off-road rollator is brilliant. In France I was out and about with it for about 10 km daily. I drove over bumpy gravel and stone paths, uphill and downhill, even on the sandy beach (that did take some strength though) and on the dried-out mudflat…

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