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How do I get a walker if I have a disability in Norway?

1. Who can get help to get a walker?

You may be eligible if you have a long-term and significantly reduced level of function (more than 2 years) that means you need an aid for walking or getting around. 
The aids cover both home use, at the workplace, education and leisure. 

2. What is considered an assistive device, and can a walker be covered?

An assistive device is an object or intervention that makes daily life activities easier as a result of a functional impairment. 
A walker typically falls under mobility aids / walking aids, which can be covered either through loans or support from NAV - the Norwegian Centre for Assistive Devices. nav.no

3. Should I buy the rollator myself or can I borrow it?

In Norway, the main rule is that assistive devices that cover a long-term need are loaned out free of charge through NAV's assistive device centers. 
If an assistive device is not available via loan, in some cases you can get it subsidy for the purchase of assistive devices.

4. How does the application process work?

  • Contact your municipality or NAV Assistive Devices Centre for needs assessment and guidance. 

  • A professional (for example an occupational therapist/physiotherapist) will assess your need for an assistive device. 

  • You submit an application on the correct form via NAV or the municipality, with documentation of disability and needs. 

  • NAV / The Norwegian Centre for Assistive Devices processes the case and makes a decision; you will be notified in writing. If the application is rejected, you have the right to appeal. 

5. What must be done? documented in the application?

  • The diagnosis or functional impairment that leads to the need for an assistive device.

  • That the need is permanent/long-term and that the aid is necessary for maintain/improve activity or participation.

  • That other solutions are not sufficient.

  • That the rollator is adapted to your needs (indoors, outdoors, terrain, medical requirements).

6. What about cost and payment?

If an assistive device is loaned out via NAV/the municipality, there is normally no deductible for the aid itself. 
If you receive a grant for purchase, there may be a requirement for a deductible or upfront expense, which can later be refunded. This varies.

7. Can I get help with an assistive device that provides access to work or education?

Yes – assistive devices that are necessary for you to be able toget into work or education, may be covered by the scheme.
If the rollator helps you to meet at work or move around the work environment, this should be stated in the application.

8. What happens when you change jobs or move?

If you move to another municipality, or your workplace changes so that your needs change, you should contact the NAV Assistive Devices Centre in the new municipality for a new assessment. The aid will accompany you in temporary situations, but in the event of a permanent move, the scheme must be reassessed.

9. What if I am rejected?

You will receive a written decision with reasons. You have the right to appeal and a deadline (usually 6 weeks) to NAV's appeals body.
It may be useful to ask for a new assessment or get assistance from an occupational therapist or patient organization.

10. Practical tips when choosing a rollator

  • Choose a model that suits you (terrain, surface, brakes, height adjustment).

  • Get the opportunity for testing via the municipality or the assistance center.

  • Ask for guidance on use and maintenance – Correct use provides safety and increased benefit.

  • Keep documentation and decisions - you may need this if your needs change later.

Read and discover more about our premium quality rollators

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Product Reviews    

  • Amazing !!!…

    This thing is everything you advertise it to be. I haven’t had a stroll in the woods in over four years, my favorite place. This thing has done more for my depression and peace of mind than it has done for increased mobility. It is so sturdy it gives…

  • Excellent in All Ways…

    When it comes to walkers, you only need Tronic to make getting around easy and safe.

    We have two. Started with the Veloped Sport to get around the streets of Rome. Now walking is not only safer but simple. If you know Rome the streets and sidew…

  • LIFESAVER…

    Spinal stenosis, a broken back, a hematoma on the spinal cord, 4 spine surgeries and being paralyzed for almost a year could not keep me down. This product has given me my life, I can hike, go camping, ride public transit and still get around on my o…

  • Very positive…

    My husband is very satisfied with the Walker; It is admired everywhere and rated by people interested in technology as a very great device.
    It is very pleasant to walk on cobblestones and uneven sidewalks.…

  • The best invention after the wheel…

    My husband had a very serious accident at work: he fell from a height of eight meters on concrete floor. He is still very young, and it would be a disaster to get him to walk with a typical walker. Firstly, it is unsafe and completely unergonomic, an…

  • A well thought through and super processed construction!…

    A well thought through and super processed construction! There is no comparison to conventional walkers, it is like an expedition vehicle for the elderly young at heart. Price consistent with the best workmanship, I firmly recommend it as a loyal com…

  • Really pleased I bought this…

    Having been using a wheeled walker for six months or so, I was unhappy that its small wheels were only useable on smooth surfaces.
    I bought the Walker 14er as it was meant to be good at handling rougher terrain and steps. I can confirm that it does …

  • Trionic Veloped…

    This all-terrain walker allows me to walk, which I hadn't thought possible for a long time. At the turn of the year, I tested it extensively on the North Sea island of Baltrum, and I'm thrilled. Whether it's a hike on the beach or a photographic bird…

  • Robust innovative products…

    Good products, long life, sturdy and durable. Good design features.…

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